FACILITATION AND MEDIATION
Modern organizations use facilitation to achieve better results through teamwork and to develop cooperation (facile - from French: "easy", "clever", "unforced").
The teamwork process is effective when the group is competent; It has (What?) expertise, knowledge of clients and their own organization and its environment. This is a necessary condition, but it is not enough. A facilitator has knowledge and skills to work efficiently despite ambiguity regarding goals, differences in individual communication styles, preferred working methods and different opinions on how to solve problems (How?).
I recommend this more and more widely-used method of work in order to:
Plan and start a new project
Make a decision or consult it
Prepare and carry out change
Manage knowledge in an organization
Overcome communication barriers in an organization
Make improvements and seek innovative solutions
Deal with old problems
Seek solutions that generate synergies
Predict the risk involved in changes better and effectively prevent it
Develop a strategy, a vision, a mission and values.
As an independent external mediator, I support managers, employees and HR in difficult situations. I facilitate recognition of the real needs and interests of participants in mediation, realistic assessment of one’s own expectations, and building a level of cooperation despite differences of interests. I help the involved parties to reach an optimal, lasting agreement.
It is not worth taking a matter to court when it comes to time, discretion, a manager's or an employer's reputation and cost savings. I also work in the English language. I have the accreditation of the International Mediation Center in Warsaw.
Descriptions of mediated cases can be found in the link: http://www.mcm.org.pl/sprawy-mediacyjne.html
I encourage you to include a clause on mediation in contracts:
"Any dispute that arises from or in connection with this contract shall be settled amicably. If no agreement is reached and a dispute in mediation proceedings cannot be reached within 60 days of the date of the request for mediation or a different date agreed upon in writing by the parties, either party may take the dispute to a competent court."